News Specialized Internal Communication and Collaboration Solution for the ERC (INTRANET)

Specialized Internal Communication and Collaboration Solution for the ERC (INTRANET)

2021-04-14

We have created and implemented a specialized intranet solution for the Emergency Response Center (ERC) – the ERC Activity Organization and Management Module (ERC AOM).

Challenges Faced by the Client:

The Emergency Response Center consists of 6 operational departments with over 300 employees. The main challenges faced by the client included:

Creating work schedules
Managing vacation requests, preferences, and other employee requests
Organizing smooth workflow
Unified storage and sharing of internal documents
Organizing internal surveys and discussions
Other operational tasks

Goals of the ERC AOM:

The ERC AOM was developed to automate the creation of work schedules, enable ERC employees to communicate and collaborate within the internal ERC environment, share relevant activity information, manage internal ERC organizational processes, and more.

Features of the ERC Intranet Zone:

Home Page: Central access point for all functionalities.
Room Reservation Subsystem: Tool for booking and managing meeting rooms and other facilities.
Employee Schedules: Automated and customizable work schedules for employees.
Vacation Requests: Management of employee leave requests.
Task Subsystem: Tool for assigning and tracking tasks within the organization.

Features of the AOM Content Management System (CMS) Zone:

Home Page: Overview of the CMS functionalities.
Shift Handover Journal: Logging and tracking shift handovers.
Work Schedule Creation: Tools for creating and managing work schedules.

Technical Specifications of the Created System:

This specialized solution enhances the operational efficiency of the ERC by providing an automated and streamlined approach to managing work schedules, communication, and internal processes.